Contact a Housing Counselor

Our team is here to help. Contact a RAP Housing Counselor for assistance with housing-related questions. You can reach them by phone, email or schedule an appointment through our online portal.

Housing Counselors can help with:

  • Tenant and property owner issues and concerns
  • Oakland Rental Housing Laws
  • Questions regarding RAP's petition and hearings process, including reviewing your RAP petition for completeness prior to submission
  • ...and more

RAP Housing Counselors cannot give legal advice nor provide legal document review.

Find a Counselor

All contact methods will connect you with a RAP Housing Counselor to answer housing-related questions and help you navigate the petition process.

Phone

Call (510) 238-3721, Monday through Thursday, 9:30 a.m. to 4:30 p.m.

Note: Calls are generally limited to 10 minutes per person.

Email

Email rap@oaklandca.gov and include your full name, contact number, and address.

RAP strives to return all emails within 3 business days.

Online

Request an appointment with a housing counselor or check the status of your appointment request.

Request an Appointment

Workshops

2025 Workshop Calendar

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