Make a Loan Payment To make a loan payment, simply mail your check with your loan number included to the specified address.
Respond to a Loss of Service Complaint If you receive a loss of service complaint, respond promptly to repair requests and document your actions.
Respond to a Petition If you need to respond to a petition, do so within 30-35 days of the proof of service.
Sell a Property with Resale Restrictions If you're selling a property with resale restrictions, notify the City of Oakland by submitting a letter of intent.
Request Supporting Documentation for Home Loans Reach out to Alameda County agencies for property-related records, tax assessments, and delinquent tax information.
Loan Refinancing and Subordination Requests Review the Loan Subordination Checklist, complete the forms, and submit your application with required documents for consideration.