Redeem your Pet

If you do find that your pet is located at Oakland Animal Services (OAS), there are a few things you will need to do.

How to Redeem Your Pet at OAS

Step 1.Go to the shelter where your pet is located

Go to OAS or call 510-535-5602.

Oakland Animal Services
1101 29th Avenue
Oakland, CA 94601

Step 2.Bring proof of ownership

Examples of this can include: vet records, adoption records, photos of you and the pet.

Step 3.Bring photo ID

You must have a valid photo identification: a driver's license or passport are acceptable.

You must be 18 yrs old or older to redeem your pet.

Step 4.Pay any fees that apply

Fees(PDF, 346KB) may apply. Bring payment for fees relating to your pet being impounded. You can pay by cash, check, or credit card (Visa or MasterCard only). The check writer/credit card holder must be present with valid ID.